Privacy & Policy

1. Information We Collect:

We may collect the following types of information:

• Personal Identification Information: Name, email address, mailing address, phone number, date of birth, government-issued ID information
• Financial Information: Bank account details, credit card information, income verification, credit history
• Property Information: Details about properties you own, sell, or wish to purchase
• Transaction Information: Records of services requested, properties viewed, offers made, contracts signed
• Technical Information: IP address, browser type, device information, cookies, usage data
• Marketing Preferences: Your choices regarding receiving marketing materials from us

2. How We Collect Information:

We collect information through various channels:

• Direct Interactions: Information you provide when creating an account, filling out forms, or communicating with our agents
• Automated Technologies: Cookies, web beacons, and similar technologies when you visit our website
• Third Parties: Information from business partners, credit bureaus, property databases, and public records
• Service Usage: Information collected when you use our services, including property searches, saved listings, and appointment bookings

3. How We Use Your Information:

We use your information for the following purposes:

• Provide Services: Facilitate property transactions, respond to inquiries, manage client relationships
• Process Transactions: Handle payments, commissions, and escrow arrangements
• Legal Compliance: Meet legal obligations, including property disclosures and anti-money laundering requirements
• Communication: Send transaction updates, service notifications, and support communications
• Marketing: Share relevant property listings, market updates, and promotional offers (with your consent)
• Website Improvement: Analyze usage patterns to enhance website functionality and user experience
• Security: Protect against fraud, unauthorized transactions, and website abuse

4. Information Sharing and Disclosure:

We may share your information with:

• Service Providers: Title companies, attorneys, lenders, appraisers, inspectors, and other professionals involved in your real estate transaction
• Business Partners: Multiple Listing Services (MLS), property databases, and real estate platforms
• Legal Authorities: When required by law, court order, or government regulation
• Professional Advisors: Accountants, attorneys, and consultants who provide services to us
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive information
• Secure access controls and authentication protocols
• Regular security assessments and vulnerability testing
• Staff training on data protection and security practices
• Physical safeguards for premises and equipment

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention:

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

Real estate transactions require long-term record-keeping. Generally, we maintain transaction records for a minimum of 7 years after closing or as required by applicable laws.

7. Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to:

• Enhance website functionality and performance
• Remember your preferences and settings
• Analyze usage patterns and traffic
• Facilitate property searches and saved listings
• Enable certain third-party features (such as map displays and social sharing)

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our website.

8. Your Privacy Rights:

Depending on your location, you may have the following rights:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request limitation on how we use your data
• Data Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal of Consent: Withdraw consent previously provided for specific activities

To exercise these rights, please contact us using the information provided in Section 13.

9. Children's Privacy:

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove such information.

10. Third-Party Links and Services:

Our website may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party services you access through our website.

11. International Data Transfers:

We primarily process and store your information within the United States. However, some of our service providers may be located in other countries. When we transfer your information internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be effective as of the date stated at the top of the policy.

We will notify you of material changes through our website or by direct communication when required by law. We encourage you to review this Privacy Policy periodically.

13. Contact Information:

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

• Email: kc@kcrealestate-ae.com
• Phone: (+971) 558-253196
• Address: Aykon city tower C 1915, Business Bay, Dubai

We will respond to your inquiry within 30 days or as required by applicable law.

14. California Privacy Rights:

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete certain personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 13.